2010: Community of Practice strategy

by Don Presant
Tags: CV, projects

Introduction

Professional ePortfolio: Don Presant

Professional ePortfolio: Don Presant

Services overview

Services overview

Consulting

2012: Technical white paper

2012: Technical white paper

2011: Technical report

2011: Technical report

2010: Community of Practice strategy

2009: ePortfolio strategy

2009: ePortfolio strategy

2008: Employer survey and report

2008: Employer survey and report

2005: ePortfolio strategy

2005: ePortfolio strategy

2005: Website planning

2005: Website planning

2005: RPL strategy report

2005: RPL strategy report

2004: ePortfolio strategy

2004: ePortfolio strategy

2004: eGovernment report

2004: eGovernment report

2004: Workshop support & report

2004: Workshop support & report

2003: Community of Practice strategy

2003: Community of Practice strategy

2003: Apprenticeship web strategy

2003: Apprenticeship web strategy

2002: LMI awareness tool

2002: LMI awareness tool

2000: Training program development

2000: Training program development

Project Description

Community of Practice: the IQ Network

www.iqn-rqi.cic.gc.ca

The Foreign Credentials Referral Office (FCRO) is part of Citizenship and Immigration Canada. It provides information, path-finding and referral services on foreign credential recognition to help foreign-trained workers succeed and put their skills to work in Canada more quickly.

The IQN Web site was developed in response to community stakeholders' call for a tool to promote collaborating on information related to the assessment and recognition of international qualifications. The diverse community consists of academic institutions, professional associations, employers, employer associations and sector councils, government departments, and service agencies.

FCRO decided on an online community of practice model to share and develop best practices and encourage collaboration.

Don was engaged to assist at various stages in the development of the solution:

  • Online and documentary research about best practices for communities
    of practice
  • Surveying the community to test research-based ideas and solicit new
    ones
  • Creating interactive wireframe models for focus group validation
  • Developing online content, dissemination and engagement strategies
  • Developing presentations
  • Producing a "launch animation" for the launch event
  • Observing focus groups
  • Writing exploratory and analytical reports.

Tools included Microsoft Office, Microsoft Sketchflow (for wireframe simulation of the future website) and Survey Monkey.

Consultations were held across the country and Don's work informed the development of the site and the engagement activities that were designed around its launch. The IQ Network was successfully launched in December 2011 and now serves a community of hundreds of stakeholders across the country.

Details

Timeframe

September 2009 to December 2011

8 months; multiple contracts

Details

Client

Foreign Credential Referral Office - Citizenship and Immigration Canada

Details

Roles

  • Senior Consultant
  • Project leader
Details

Screenshot of website

Details