TVOntario was rebuilding its IT Department and brought Don over from the Online Group to manage hardware and networks, which included telephones, desktop computers, the server plant and the corporate data network.
There were many challenges including poor morale, a very old technical plant and a suspicious Finance Department, based on the history of the previous IS regime.
Don developed and successfully negotiated an IT capital renewal plan with senior management to enable TVOntario's strategic shift to the Internet (annual capital investment increased from $100K to $500K). He reduced costs for telecommunications infrastructure and service by over 50% over three years.
He also negotiated creative partnerships to significantly reduce IT costs (HP-$250K, Sun-$150K).